Return Policy

We want to be your good friend! Lets-go-brandonstore strives for unbending quality in our products and happiness in our customers. We stand-behind every product we make and sell, and thus guarantee the craftsmanship of all of our products.

RETURNS

If you are unhappy with your product or need to cancel for any reason, you can return the product for a refund within 30 days of your order. Email [email protected] to request a “RETURN AUTHORIZATION” , and then return the product as instructed. Once the return is received, we will refund your purchase price except the original shipping costs. If it is a replacement product, the seller will bear the cost, but the returned cost will be borne by the buyer.


RETURN INSTRUCTIONS

*To start your exchange or return, please get in touch with us.

*Email: [email protected]

*Provide your order number, reasons and evidence to show why you want yo return items.

*Once your return request is approval, you will get a return address.

*Items must be returned unworn, unwashed and with its original packaging. Otherwise, a refund will not be issued.

*Make sure your return will be received by us without any logistics problems.


SHIPPING COSTS

Customers will be responsible for return shipping to the warehouse for personal reasons. If journeyuo is at fault for the return, the buyer don't have to bear the cost of the return.Shipping fees, taxes, and handling charges are Non-Refundable.

REFUNDS

It takes up to 5 business days for our warehouse to process your return or exchange, we’ll notify you once your return has been approved. Your refund will be initiated.You will be refunded the original product value. We do not refund any shipping fees or taxes and duties paid to authorities. The amount will be refunded to your original mode of payment.